No, you can create an account for free without having to provide
your credit card information.
You will only need to provide a credit card
if you decide to subscribe to a paid plan.
What are the accepted payment methods?
We accept major credit and debit cards.
All payments are secured via Stripe.
Is there a mobile app?
Yes, we are finalizing the development of
the mobile app and running some tests.
It will soon be available on iOS and Android.
I would like to cancel my subscription.
No problem, it is perfectly possible
to cancel your subscription at any time.
However, it is important to note that subscriptions are
billed per period (monthly or yearly) and that no
refund will be made for the current period beyond
the legal withdrawal period of 14 days after purchase.
Your data will not be deleted when you cancel
your subscription. You will still be able to access your account in
free mode.
I would like a refund.
It is possible if the refund request is made within 14 days
after purchase, the refund will be processed without asking
questions.
Except in exceptional cases, beyond the legal period of 14 days,
refund requests will not be accepted.
Can I delete my account?
Yes, and very easily, from your profile at the bottom of the page,
click on the "Delete account" button.
Please note that this action is irreversible and that all your data
will be erased from our information systems.
No refund will be made for ongoing subscriptions
after the legal withdrawal period of 14 days.
Where is my data stored?
In France on OVH servers
, in data centers that comply with GDPR standards.
Is my data secure?
Yes, we do our best to ensure the security of your
data. We use advanced security protocols and
regularly update to identify and
fix potential vulnerabilities.
Can I export my data?
Yes, from your profile, by clicking on the "Export my data" button,'
you will receive an email with a link to download an archive
containing all your data in JSON format.